Frequently Asked Questions

  1. Are you open during the COVID-19 pandemic?
  2. What is the bandwidth/internet connection like?
  3. I’m on the phone a lot. If I don't have a Private Office membership, Is there somewhere I can make private calls?
  4. Can I get mail sent to this location?
  5. Are Dogs/Children allowed?
  6. What is the waiting list like for Private Offices/Dedicated Desks?
  7. Are there other people at Think Tank doing what I’m doing?
  8. Are there short-term memberships available?
  9. Can I bring clients/collaborators into the space?
  10. Is there an additional charge to use the conference room?
  11. Can I rent a Conference Room as a non-member?

Are you open during the COVID-19 pandemic?

Yes, but with restrictions. Our members may use the facility as they would their home office, subject to the state's social distancing and other disease prevention guidelines.

We are not offering any public-facing activities during this time, however.  Read more.

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What is the bandwidth/internet connection like?

Our Congress Street location has a dedicated line through GWI with 30x30 mbps.  In any day, 40 – 50 people may be using this line.  Our router and server are designed to accommodate this usage.  Connectivity issues are very rare and immediately addressed.

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I’m on the phone a lot. If I don't have a Private Office membership, Is there somewhere I can make private calls?

Yes.  We have two phone booths as well as a conference room that can be booked out for short intervals.

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Can I get mail sent to this location?

Yes.  Members can have mail sent to our business address and can claim a mail slot at our printer/utility station.  Non-members may also arrange to have business mail sent to Think Tank for a monthly fee.

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Are Dogs/Children allowed?

Yes.  So long as they are well behaved, tended to and not allowed to distract the others.

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What is the waiting list like for Private Offices/Dedicated Desks?

Think Tank does maintain an active waiting list, but where this is concerned timing is everything.  Current floating members do get preferential placement in offices.

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Are there other people at Think Tank doing what I’m doing?

That depends on what you're doing, but if you're a graphic/web designer, developer, writer, marketers or doing anything creative with digital media, no doubt you'll be in good company here.

We have a very diverse talent pool.  Drop us a line and tell us a bit about what you do for work and we’ll try to get you dialed in.

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Are there short-term memberships available?

Yes.  Though we do make the monthly membership the best deal to keep things simple.  Read more about our memberships or schedule a tour and we'll tell you more.

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Can I bring clients/collaborators into the space?

Yes.  With our Floating + Client Privilege membership, members are allowed to bring in clients for meetings, etc.

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Is there an additional charge to use the conference room?

No additional charge.  Also:

  • Members are all granted 10 hours of conference room usage/month
  • Non-members can rent the conference room separately
  • Members can also host events at the space for a discounted rate
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Can I rent a Conference Room as a non-member?

Yes indeed.  The conference room rents for $25/hour for groups of 1 - 8 and $35/hour for 8 - 14.  The room can be scheduled most weekdays, nights and weekends.

The room accommodates 12 comfortably.  There's a big whiteboard and large TV monitor and AppleTV for video conferencing and presentations.  

Your team/guests will also have access to Think Tank's shared amenities: kitchenette, bath rooms, lounges, wifi and printing.  

We also have larger/informal meeting areas for bigger groups and presentations.  

Please contact us for special event rates. 

 

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